1 Introduction & Consent

Winbs (winbs.onl) is an online gaming and Sports Betting platform serving users in Bangladesh. These Terms and Conditions govern the legal relationship between Winbs and its users. By accessing, browsing, or creating an account on the platform, you agree to be bound by these terms.

Winbs Terms and Conditions may be updated at any time. When changes are made, the updated date will be noted and members will be notified of any significant revisions. We recommend reviewing this page regularly.

These Terms and Conditions are written in English for the convenience of Winbs members. If you have any questions, please contact our support team.

2 Account Registration & Eligibility

The following requirements must be met to open an account with Winbs:

  • You must be at least 18 years old. Registration by minors is strictly prohibited.
  • Each person may only register one account. Creating multiple accounts may result in all accounts being closed.
  • You must provide accurate and truthful information during registration. Providing false details may result in account suspension.
  • Keeping your account password confidential is your own responsibility. Sharing your password with anyone else is not permitted.
  • Any suspicious activity on your account must be reported to Winbs support immediately.

Winbs reserves the right to reject any registration without reason. If a breach of terms is found after an account has been opened, the account may be closed without notice.

3 Identity Verification (KYC)

Winbs follows a KYC (Know Your Customer) process to ensure safe gaming. Identity verification may be required before withdrawals or after deposits reach a certain threshold.

Documents that may be required for verification:

  • A clear photo of your National ID (NID) or passport.
  • A selfie photo (with your face clearly visible).
  • Proof of address if required (utility bill or bank statement).

Verification typically takes 24–72 hours. Withdrawals may be limited until verification is complete. All submitted documents are kept strictly confidential.

4 Deposit Rules

The following rules apply to deposits on Winbs:

  • Minimum deposit amounts are set on the platform and may vary by payment method.
  • Deposits must be made only from a payment account (bKash, Nagad, Rocket) registered in your own name.
  • Deposits from third-party accounts are not accepted and will be considered a breach of terms.
  • Deposits are usually credited to your account instantly. If there is a delay, please contact support.
  • There are no additional charges on deposits — the full amount you send will be credited to your account.

Always use the correct reference number when making a deposit. An incorrect reference may delay the deposit process.

5 Withdrawal Rules

The following conditions apply when withdrawing funds from Winbs:

  • Withdrawals can only be made to the same payment method used for the deposit.
  • Large withdrawals may be delayed if KYC verification has not been completed.
  • Withdrawals are typically processed within 1–3 business days.
  • Winnings earned from a bonus are subject to wagering requirements before withdrawal.
  • Winbs reserves the right to place a hold on withdrawals in cases of suspicious activity.

Once a withdrawal request is submitted, the amount is held from your account balance. It may not be possible to reverse the request unless it is cancelled.

6 Bonus & Promotion Terms

Winbs offers a variety of bonuses and promotions. Each bonus comes with specific terms that must be followed:

  • The welcome bonus is for new members only and applies to the first deposit.
  • To withdraw bonus funds, you must first meet the applicable wagering requirement (typically 10–30x).
  • Every bonus has an expiry date. Any unused bonus will be forfeited once it expires.
  • Bonus abuse — such as claiming bonuses through multiple accounts — is strictly prohibited.
  • Winbs reserves the right to modify, suspend, or cancel any bonus offer.

If you have any questions about a bonus, contact support before withdrawing. This helps avoid complications later.

7 Betting Rules

The following rules must be observed when placing bets on Winbs. These rules apply to all game types — sports, casino, slots, and bingo:

  • Once a bet is confirmed, it cannot be changed or cancelled.
  • Winbs reserves the right to void any bet placed with incorrect odds resulting from a technical error.
  • In Sports Betting, if a match is cancelled, your bet will be automatically refunded.
  • In the event of any dispute over a game result, Winbs's decision will be considered final.
  • Placing bets on the same event from multiple accounts is prohibited.

Winbs is committed to ensuring fair and transparent gaming at all times. In the event of any technical issue, our support team is ready to resolve it promptly.

8 Prohibited Activities

The following activities are strictly prohibited on the Winbs platform. Violating these Terms and Conditions may result in account termination and forfeiture of any balance:

  • Creating multiple accounts or using another person's account.
  • Strategic betting to circumvent bonus terms (bonus hunting/arbitrage).
  • Using systems or software to place automated bets.
  • Using the platform for money laundering or any illegal transactions.
  • Harassing other members or attempting to compromise the security of the platform.
  • Creating an account using a false identity or forged documents.

Winbs reserves the right to take legal action and notify the relevant authorities if you engage in any prohibited activities.

9 Data Privacy & Protection

Winbs takes the protection of your personal data seriously. Our full Privacy Policy Here Available. In brief:

  • All your personal data is secured with SSL encryption.
  • Your data will never be sold to third parties.
  • Your data is used solely for service improvement and legal compliance.
  • You may request to view or correct your information at any time.

10 Responsible Gaming Policy

Winbs believes in responsible gaming and wants every member to enjoy gaming as entertainment. To support this, we offer the following:

  • Option to set daily, weekly, and monthly betting limits.
  • Option to take a temporary cooling-off period (24 hours to 30 days).
  • Option to request permanent Self-Exclusion.
  • Information and referrals for professional help with problem gambling.

For more information on responsible gaming, please visit our Responsible Play Visit the page.

11 Account Closure & Suspension

Winbs may suspend or close an account under the following circumstances:

  • Violation of the Terms & Conditions.
  • If KYC verification fails or false information is found to have been provided.
  • If an account has been inactive for an extended period (generally 12 months).
  • If the member requests account closure.

If an account is closed and a valid balance remains with no breach of terms, that balance will be returned.

12 Changes to Terms & Contact

Winbs reserves the right to update these Terms and Conditions at any time. Continued use of the platform after any changes will be considered acceptance of the revised terms.

For any questions or complaints, please contact our support team. We typically respond within 24 hours.

Support Email: [email protected] — Our team is available 7 days a week, 24 hours a day.